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开始

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1. 申请资格是什么?

你的绿色之旅 SolarShare的革命很简单. 这需要做些什么:

1. You need to be a Senoko Energy customer on either Fixed Rate or DOT (Discount Off Tariff) plans to enjoy this service. Please note that the following groups of customers are not eligible for SolarShare at the moment.

a. 家庭客户使用IGS电表

b. 业务 customers on Fuel Index, Wholesale price or Hybrid price plans

2. You need to have a Smart Meter/AMI (Advanced Metering Infrastructure) installed at your premises.

a. Household customers with SRLP/Cumulative meters can contact us to have smart meters installed at $43.60(包括. 销售税)

b. 业务 customers with Senoko Energy who are already equipped with smart meters

3. You have to subscribe to SolarShare to gain access to the trading platform.

a. Household customers can subscribe to SolarShare as a Value-Added-Service via your mobile app or online customer portal from 1 November 2023 onwards

b. 业务 customers can simply contact your dedicated Account Manager to find out more or email solarshare@ku88mobi.net 这样做

 

2. 如何成为SolarShare的卖家/产消者?

有屋顶的企业 solar panels locally and looking to maximise your solar 投资, please contact 我们在 solarshare@ku88mobi.net. Please provide us with the following information for an eligibility check:

§  太阳能电池板发电能力

§  过去2个月的电费 账单

在 successful eligibility check, you will be given access to SolarShare within 7 工作日.

为 Landed Home Owners with rooftop solar panels who want to maximise your solar 投资, you can either choose to (a) install a generation meter and sell your excess solar electricity back to the grid or (b) sign up for 绿色的圆圈 服务而不是.

 

3. 如何成为SolarShare的买家/消费者?

Households or 业务es without a rooftop can purchase locally-produced solar energy at your preferred green energy price via SolarShare as long as you meet the eligibility criteria above. 

4. 如何在SolarShare上销售绿色能源?

Users who have excess solar energy to sell are termed as Prosumers.

作为一个Prosumer,这个过程很简单. You select the minimum price you are willing to sell the excess energy your solar panels produce. The SolarShare platform will then attempt to match your criteria with others who want to buy/sell around the price range you have set. If no match can be found, Senoko Energy will buy your green attributes at a pre-agreed rate.

如何交易

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1. 什么是点对点交易?

A Peer-to-Peer Trade is a direct trade with your preferred party at prices you agree with.

An offer to buy or sell is made (proposing a price) and sent to the other party through the designated email address(es) and they either accept or reject it. In the case of “Buy” trades, a Consumer can set priority for their matched Prosumers.

2. 什么是社区贸易?

Both Prosumers and Consumers can set their Community Trade prices – minimum sell price for Prosumers and maximum buy price for Consumers. SolarShare will match up the highest buy prices with the lowest sell prices available.

When each Prosumer’s exported energy is fully allocated, the next lowest sell price shall be assigned to Consumers until all the available Community energy pool is exhausted or there are no Consumers left offering a suitable price.

The price for all Community Trades in a trading period (30 mins) is the same for all Consumers and Prosumers in a community. Traded prices, however, will vary from period to period.

3. 什么是未交易能源?

Untraded Energy occurs when meter/MSSL data received by SolarShare comes after the completed trade for the day.
让我们看看下面的属性. There are untraded amounts for both imported and exported energy during the month.

 

 

In this example, untraded imports account for a total of 13.12kWh for the month, and untraded exports stand at 4.727千瓦时. The cause of this was due to the late arrival of meter data, 哪一个错过了每日交易, 从3月12日周日的图表中可以看出.

这种情况经常发生吗??

不,这不应该成为常态. As seen in the chart above, there is only one day without trades.

4. 我如何与我认识的人交易?

你可以通过点对点交易来做到这一点. 

Here are the steps to execute a Peer-to-Peer Trade:

  1. 选择你是购买还是出售能源
  2. Identify the trade point you are selling from (most of us have just one)
  3. 设定价格
  4. Enter the email address of the person you want to trade with
  5. 点击“提交”按钮
  6. SolarShare will then send a message to the other party to check if they want to accept your trade proposal

To accept or reject your trade proposal, the other party needs to:

  1. 登录SolarShare平台
  2. Click on the notification red bell at the top right-hand corner of the screen and that will open a new screen as below:

Likewise, if you want to accept any trade proposal, you need to:

  1. Click on the arrow next to the "Accept" button to choose the property and meter you will be trading from.
  2. 如果你不同意提议的交易, you can reject the trade proposal by simply clicking the "Reject" button.
  3. 当提议的交易被接受时, it appears in the list of agreed Peer-to-peer Trades and will take effect from the following 30 minutes interval upon offer acceptance.

When creating a new Peer-to-Peer Trade rule or changing anything about an existing Peer-to-Peer Trade rule for a property you manage, SolarShare will notify you via email with a link to the trade rule.

 

5. 交易是否立即发生??

SolarShare offers a dynamic trading environment at every 30-min interval. 
Prices can be set dynamically and will be taken into effect as fast as the very next 30-min interval.  

然而, the trade settlement details will be reflected on SolarShare only on the 10th business day after actual consumption. This allows us to minimise meter adjustment errors.

 

6. How do you know the energy I generated got to my buyer? Or the energy I bought came from a particular Prosumer?

Tracking electrical energy waves is impossible due to the nature of electricity. It's like a vast lake where generators supply energy, and consumers draw from various points. 

SolarShare employs traceability using input-output data, 唯一匹配买家和卖家, and preventing double-selling via the trading algorithm. This means that the energy can be priced according to where it comes from every half hour of the day.

On the SolarShare platform, you can see a unique trade identifier code for every 30 min trade. The counterparty to this trade will see exactly the same identifier on their system, and an audit service is available to trace all trading records and prove their veracity.

 

7. 我的太阳能交易是否可以结转?

No. Trades are calculated independently for each trade interval.

No amount of energy you traded previously will affect the volume or price of your trade at any time interval. This provides both us and you with simplicity and clarity as it is easier to verify that the trades within a specific interval are executed correctly according to our formulas.

8. 我会收到能源交易的最新信息吗?

Yes, SolarShare will let you know what’s happening every step of the way. You will receive an email confirmation after you execute the following actions on SolarShare:

  • 提出一项贸易规则 
  • 接受贸易规则提案 
  • 取消拟议的贸易规则 
  • 拒绝拟议的贸易规则 
     
9. 我对塞诺科有不止一个前提, can I choose from the SolarShare platform which premises to purchase solar energy for?

Yes, the SolarShare platform trade is specific to individual premises at MSSL account level.

10. Is there additional Security Deposit required when I sign up with SolarShare?

不,我们不需要额外的保证金. 

帐单及付款

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1. How do I receive payment or pay for my energy trades?

The SolarShare Platform calculates your monthly net trade result, which is then added or subtracted from your Senoko Energy bill as a single line item.

2. How do I monitor revenue generated on SolarShare Dashboard? 实时或每月? 我的工资是按月支付的吗?

Senoko gets your energy consumption up to nine business days after your date of consumption from the regulators.

We take one day to process the information and you will be able to see your matches in 10 business days. Both consumers and prosumers will be transacting through your Senoko 账单 monthly.

3. Where will my solar energy purchase(s) be reflected on my monthly Senoko electricity 账单?

消费者的账单, it will be reflected as “Green Attributes” under the SolarShare section on the bill. 

4. Once I sign up with SolarShare, can I continue to sell my excess solar generation to SP Group?

Yes, you can still sell your excess solar generation to SP Group and be paid by SP Group.  

与SolarShare, you can now determine a strike price for your solar energy which may potentially be higher than what SP Group is offering.

环境、社会和治理报告

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1. SolarShare如何帮助我们完成ESG报告?

SolarShare使用户能够清洁源, renewable energy directly from local and/or imported solar prosumers, 如何减低第二类温室气体的排放.

超越能源来源, the platform provides traceability features that allows you to trace the origin of the energy you consume and quantify the carbon footprint reduced.

2. Can I sign up with SolarShare to offset carbon emissions?

截至2023年9月, the Singapore government has not provided the framework and criteria for high quality carbon credits. We will update this when there are clear directives from the regulators. 

3. How do I prove that the energy I purchase is green?

Senoko Energy will register the Green Attributes to Renewable Energy Certificates (RECs) as proof of green generation. These RECs will be sent to the Consumers once a year in March for their green purchases in the preceding year. 

4. How does Senoko Energy ensure trades on SolarShare can be trusted?

Every trade executed in the SolarShare system is encrypted, and trades are individually tagged with a unique trade identifier code. The platform includes an audit service allowing regulators and auditors to be assured that the trade data is valid and untampered.

帐户设置

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1. How do I change my name on the SolarShare platform?
  • Log in to the SolarShare platform using your current email address and password
  • Click on your name in the top right corner of the screen
  • Click on the "My settings" button that drops down after you have clicked on your name
  • Fill in your new preferred given and family names in the respective fields
  • Click on the "Update" button at the bottom of the screen
That's it, you have successfully changed the name you are known as on the platform!